CRM Software for Enterprise Businesses

Manage every client relationship, lead, and opportunity from one central place with Aeflow's built-in CRM. Because your CRM is part of the same platform as your jobs, quotes, invoices, and projects, your team always has the full picture of every client without switching between systems or hunting for information.

Keep All Your Client Information in One Place

Scattered spreadsheets and disconnected contact lists cost your team time and create gaps in your client relationships. Aeflow gives every contact and company a single, complete record that the whole business can work from.

  • Centralised contact and company records for every client, lead, and prospect
  • Store contact details, communication history, notes, and documents against each record
  • Link multiple contacts to a single company with their individual roles and details
  • Tag and segment clients by type, industry, region, or any category relevant to your business
  • Search and filter your entire client database in seconds

Track Leads and Opportunities Through Your Sales Pipeline

Winning new business requires visibility. Aeflow's CRM lets you track every lead and opportunity from first contact through to a signed quote, so your sales team always knows where each prospect stands and what needs to happen next.

  • Create and track sales opportunities linked to contact and company records
  • Move opportunities through a defined pipeline from lead to won or lost
  • Assign opportunities to specific team members with clear ownership and accountability
  • Set follow-up tasks and reminders so no lead goes cold through inaction
  • Record win and loss reasons to improve your sales approach over time

See the Full History of Every Client Relationship

When a client calls, your team should have everything they need at their fingertips. Aeflow connects your CRM to every part of the platform, so a client record shows not just contact details but the entire history of jobs, quotes, invoices, and communications associated with that account.

  • View all quotes sent to a client and their current status
  • See every job scheduled or completed for each client
  • Access the full invoice and payment history for any account
  • Review past communications, notes, and meeting records in chronological order
  • Attach files, contracts, photos, and documents directly to client records

Manage Client Communications Without Losing Track

Staying on top of client communication across a large team is difficult without the right tools. Aeflow gives your team a shared view of what has been said, what has been promised, and what still needs to happen for every client in your database.

  • Log calls, emails, and meetings against any contact or company record
  • Assign follow-up tasks to team members with due dates and priority levels
  • Shared notes mean the whole team stays informed regardless of who spoke to the client last
  • Activity feeds show a chronological record of all interactions with each client
  • Set reminders for contract renewals, follow-ups, and scheduled check-ins

Connected to Every Part of Your Business

Aeflow's CRM is not a standalone module. It is the foundation that connects your people, your clients, and your work. When a lead becomes a client, the information flows straight through to quoting, scheduling, invoicing, and accounting without any duplication of effort.

  • Create a quote directly from a CRM contact or opportunity record
  • Schedule jobs against client records so the full work history is always visible
  • Invoices and payments are linked to client accounts and visible from the CRM
  • Project records connect back to the client so financials and progress are always in context
  • New client records created during quoting or scheduling appear in the CRM automatically

Key Features at a Glance

FeatureWhat it does
Contact and Company RecordsStore all client, lead, and prospect information in a single centralised record accessible by the whole team
Sales Pipeline ManagementTrack leads and opportunities through defined pipeline stages from first contact to won or lost
Opportunity TrackingAssign opportunities to team members, set values, and monitor progress toward closing
Communication LoggingRecord calls, emails, and meetings against any contact so the full interaction history is always available
Task and Follow-Up ManagementAssign tasks and reminders to team members so leads and client commitments are never forgotten
Client SegmentationTag and group clients by type, region, or industry to target communications and reporting
Document AttachmentsStore contracts, photos, signed documents, and files directly against any client record
Quote and Job HistoryView all quotes, jobs, and invoices linked to a client without leaving the CRM record
Activity FeedA chronological log of all interactions, notes, and updates associated with each client
Platform-Wide IntegrationCRM records connect directly to quoting, scheduling, invoicing, and projects across the whole platform

How the Aeflow CRM Works

  1. Add a new contact or company when a lead comes in, or import existing records from your current system
  2. Create an opportunity and assign it to the right team member with a value and expected close date
  3. Track progress through your pipeline stages as the relationship develops
  4. Log every interaction including calls, emails, and site visits against the contact record
  5. Convert the opportunity to a quote directly from the CRM without re-entering any information
  6. Schedule and deliver the work with jobs and projects linked back to the client record
  7. Invoice and collect payment with all financial history visible from the same client record
  8. Review the relationship at any time using the full activity feed, job history, and financial summary

Frequently Asked Questions

Is the CRM a separate module or part of the Aeflow platform?

The CRM is built into Aeflow as a core part of the platform, not a separate add-on. This means your client records are connected to your jobs, quotes, invoices, and projects from the start, with no integration work or data syncing required.

Can I track leads and new business opportunities in the CRM?

Yes. Aeflow's CRM includes a sales pipeline where you can create and track opportunities from first contact through to a won or lost outcome. Opportunities can be assigned to team members, given a value, and moved through defined stages as the sales process progresses.

Can I see a client's full job and invoice history from the CRM?

Yes. Because Aeflow connects the CRM to every other part of the platform, a client record shows all quotes, jobs, invoices, payments, and project work associated with that account. You do not need to search across multiple modules to build a picture of a client relationship.

Can multiple team members access and update the same client records?

Yes. Aeflow is a cloud-based platform so your whole team can access client records from any location. Shared notes, communication logs, and activity feeds mean everyone stays informed regardless of who last interacted with the client.

Can I import my existing client data into the Aeflow CRM?

Yes. Existing contact and company records can be imported into Aeflow so you can get started without rebuilding your client database from scratch. Your team can be up and running with accurate, complete records from day one.

Can I segment clients to target specific groups?

Yes. Aeflow lets you tag and segment contacts and companies by type, industry, region, or any other category relevant to your business. Segments can be used for filtering your database, targeting communications, and running reports on specific client groups.

Build Stronger Client Relationships with Aeflow

Aeflow's CRM gives enterprise businesses a complete, connected view of every client relationship. From the first lead to the latest invoice, everything your team needs to manage, grow, and retain client accounts is in one place, and connected to the work your business delivers every day.

Book a demo today to see how Aeflow's CRM can help your team manage client relationships more effectively and win more work.